AGRINFO Webinar and FAQ: Using TRACES
- Animal health
- Animal health certification
- Official controls
- Plant health
- Plant health certification
Summary
TRACES is the European Commission’s online platform for animal and plant health certification required for the importation of animals, animal products, food and feed of non-animal origin and plants into the European Union.
Three AGRINFO webinars discussed the:
- platform in general (Webinar 1)
- modules and functions for animals and animal products (Webinar 2)
- modules and functions for plants and plant products (Webinar 3).
AGRINFO webinars discuss how to use TRACES, the EU’s online platform for animal and plant health certification
Discover how to register and use TRACES for the veterinary and plant health sectors – AGRINFO webinars September/October 2025
Update
TRACES is the European Commission’s online platform for animal and plant health certification required for the importation of animals, animal products, food and feed of non-animal origin and plants into the European Union.
Three AGRINFO webinars discussed the:
- platform in general (Webinar 1)
- modules and functions for animals and animal products (Webinar 2)
- modules and functions for plants and plant products (Webinar 3).
Frequently Asked Questions
Following our TRACES webinar series, we received many insightful questions from participants.
Based on the most common questions raised during the sessions, we have compiled an FAQ document, available in English, French, Spanish, and Portuguese. It aims to clarify key aspects of registration, access rights, certificate creation, and TRACES functionalities, and to provide additional guidance to help you make the most of the platform.
Timeline
These webinars took place in September/October 2025.
Resources
1 How to register and use TRACES for the veterinary and plant health sectors
23 & 24 September 2025
- Step-by-step: Create a user account & operator in TRACES
- EU Login: Two-factor authentication changes
- Access rights and roles explained
- Common errors and how to solve them
Slides: English, French, Spanish, Portuguese
Video: English, French, Spanish, Portuguese
2 Modules and functions explained – focus on animals and animal products
30 September 2025
- Common Health Entry Document (CHED) overview
- How to access a CHED / CHED notification
- Veterinary certificates: from creation to e-signature
- TRACES Listing Management System (LMS): create, submit, and manage lists of establishments approved to export to the EU
- Common issues and time-saving tips for non-EU users
Slides: English, French, Spanish, Portuguese
Video: English, French, Spanish, Portuguese
3 Modules and functions explained – focus on plants and plant products
7 October 2025
- Common Health Entry Document (CHED) overview
- How to access a CHED / CHED notification
- Phytosanitary certificates: from creation to e-signature
- TRACES connection to IPPC ePhyto Hub
- QlikSense and practical functionalities for authorities
Slides: English, French, Spanish, Portuguese
Video: English, French, Spanish, Portuguese
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